RECALL: Over 300K stove ranges recalled in Canada due to fire hazard

Electric stove ranges have been recalled due to a fire risk.

Approximately 326,250 Samsung slide-in electric ranges sold in Canada between 2013 and August 2024 are being recalled, a notice on Heath Canada reads.

People and pets can accidentally activate the front-mounted knobs on the ranges, which poses a fire hazard.

As of Aug. 28, seven people have reported injuries and the company has received over 57 reports of incidents in Canada.

Customers using the recalled ranges without knob locks or covers should make sure children and pets are kept away from the knobs. People should not leave objects on the range when not in use, and to check that the knobs are off before leaving home or going to sleep.

People can contact Samsung Canada to receive a free set of knob locks or covers compatible with their model of electric slide-in range to install.

Consumers with Wi-Fi enabled ranges can enable the “Cooktop On” notification on the Samsung SmartThings app to receive alerts on their smartphone when a cooktop burner is turned on.

Ranges with the following model numbers are included in the recall: NE58F9500SS/AC, NE58F9710WS/AC, NE58H9950WS/AC, NE58K9500SG/AC, NE58K9850WG/AC, NE58K9850WS/AC, NE58M9430SS/AC, NE58R9311SS/AC, NE58R9430SG/AC, NE63A8315SS/AC, NE63A8711QN/AC, NE63BB871112AC, NE63T8111SS/AC, NE63T8311SS/AC, NE63T8511SS/AC, NE63T8711SG/AC, NE63T8711SS/AC, NE63T8751SG/AC and NE63T8751SS/AC.

See the recall notice here.

Customers can contact Samsung Canada by telephone at 1-833-775-0120 from 9 a.m. to 6 p.m. E Monday through Sunday or visit the recall portal on the company website.