Peel police get new ‘mission-critical’ tech to connect officers on the job

Police in Mississauga and Brampton have a new tool to improve communication in a crisis and help keep residents safe.

Peel Regional Police have rolled out computer-aided dispatch (CAD) software to enhance the safety of officers and the nearly 1.4 million residents of the Region of Peel while responding to calls.

The new Motorola Solutions PremierOne system is being called a “mission-critical” upgrade by police that will connect dispatchers and field personnel in real-time, improving collaboration between agencies by sharing time-sensitive and critical data.

“We want our organization to be one of the most progressive, innovative, and inclusive departments across North America, and this PremierOne CAD system is helping us pave the way,” said Peel Regional Police Dep. Chief Anthony Odoardi.

The new system is already up and running and Motorola says it will bring PRP’s dispatch under one unified system to provide increased efficiency.

“The deployment of the PremiereOne CAD system is just a first step in fulfilling the vision of Peel Regional Police,” Michael Martin, president of Motorola Solutions Canada said in a statement. “Peel Regional Police have an impressive commitment to advancing their technology platform for the ongoing safety of their citizens and officers.”

On top of the new dispatch technology, PRP is adding 70 new police officers and 50 civilian professionals in 2023.

The civilian professionals include 18 special constables, ten 9-1-1 communicators and four scenes of crime specialists.

The additional officers and civilian staff are needed to “address growth, complexity of investigations and our commitment to community safety,” according to the Region of Peel 2023 budget report.