Here’s what to do when you get into a car crash in Ontario

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Published January 1, 2025 at 6:43 pm

crash, call, police, what to do, collision, centre, motor, vehicle, reporting, insurance, Ontario.

With winter weather making roads more challenging, car accidents can happen when you least expect them. Staying calm and knowing what steps to take can help you navigate the situation safely and in line with Ontario’s regulations.


Peel Regional Police have a very simple to do list of what you should do if you get into such an unfortunate situation.

The first priority is to check if anyone is injured. If injuries are present, call 911 immediately and provide accurate information about the location and severity of the injuries. For non-injury collisions, if it is safe to do so, move the vehicles out of traffic to a secure spot and turn on your hazard lights to alert other drivers.

Next, exchange information with the other driver, including driver’s licence details, vehicle registration, and insurance information. Taking photos of the vehicles, documents and any visible damage can also be helpful.

In Ontario, the necessity to report a collision depends on the extent of the damage. If the combined damage is less than $2,000 and there are no injuries, reporting to the police is not required. For damage exceeding $2,000, you must file a report at a collision reporting centre. Bring your driver’s licence, vehicle ownership, and insurance documents when doing so.

For collisions on major highways such as the 403, 410, 407, or QEW, drivers can report incidents at locations like the Mississauga OPP detachment at 2735 Argentia Road.

For crashes on local roads, centres such as Shoppers World in Brampton are available.

Residents in other parts of Ontario can easily locate the nearest collision reporting centre with a quick online search.

Certain situations always require contacting 911, including collisions involving:

  • Injuries or fatalities
  • Impaired drivers or other criminal activity
  • Hazardous materials
  • Unlicensed or uninsured drivers
  • Damage to public property, such as guardrails or signage
  • Pedestrians or cyclists
  • Drivers who refuse to cooperate

If your vehicle is undriveable, you will need to arrange a tow to a collision reporting centre. Dial *511 or consult your local services for towing assistance.

Lastly, contact your insurance provider promptly to inform them about the accident. Provide them with any necessary documentation, including the accident number from the collision reporting centre if applicable.

By staying calm and following these steps, you can manage the aftermath of a car accident efficiently and minimize complications. For more details and resources, click here.

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